Trust
Security and compliance
What we can tell you today, and what is honestly still in progress. We would rather be specific about status than imply certifications we do not hold.
Synthetic data only
No real merchant bank statement, application or merchant personal information enters this platform in any environment — including test fixtures and seed data. The platform does hold learners’ own account data, such as names, email addresses and sign-in IP addresses, as our privacy policy describes. Every document path is designed to validate synthetic provenance and reject anything else. Training files in this program are synthetic and created by us. Assessed labs, when they open, will use files with deliberately planted anomalies and a known correct answer.
We never hold real merchant records, so a breach of this platform should not be able to expose them.
Status
| Artifact | Status |
|---|---|
| Data Processing Agreement | Not yet available |
| Sub-processor list | Partial list in our privacy policy; full list before any enterprise contract |
| VPAT / WCAG 2.2 AA | Built to WCAG 2.2 AA as a requirement; VPAT before first enterprise contract |
| SOC 2 Type II | Not yet held. We will not imply otherwise. |
| Penetration test | Not yet done |
Accessibility
We build to WCAG 2.2 Level AA as a requirement rather than a remediation phase: full keyboard operation, visible focus, semantic structure, no meaning carried by colour alone, and timing accommodations will be designed into proctored assessments, not bolted on.
Records and audit
Sign-in, enrollment and assessment events are written to an append-only audit log: the database refuses edits and deletions. Each event is timestamped; actor and reason are not yet required on every event. Credential issuance and revocation will follow the same rule when credentials are issued. Deactivating a person is designed to retain their training record.
On legal and regulatory content
Course material covering regulation is educational and is not legal advice. The platform is being built so that material classified as regulatory will not be publishable without a recorded legal review, pinned to a jurisdiction and an effective date. It is not a substitute for your own counsel.
Questions we have not answered here belong on the first call. Book a demo.